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What
are your terms and conditions of sale?
What are your terms and conditions of sale?
Terms
and Conditions
Organic Nutrition Limited
The Golden Rule
We supply products of the very highest quality, but if you are
not happy for any reason we will refund your money with no questions
asked. Simply return the products to us within 30 days and we will
refund the cost of the products in full.
The rest of these conditions are the normal legals, but the above
paragraph remains our committment to you.
Definitions
The "Buyer" means the customer or person who buys or agrees to buy
the Goods from the Seller. The "Seller" means Organic Nutrition
Limited. "Conditions" means the Conditions of Sale set out in this
document and any Special Conditions agreed in writing by a director
of the Seller. "Goods" means health products and other
items bought and paid for by the "Buyer" from the "Seller".
Conditions
These conditions shall apply to all Contracts for the sale of Goods
by the Seller to the Buyer to the exclusion of all other Terms and
Conditions including any to which the Buyer may purport to apply
under any purchase order, confirmation of order, similar document
or verbal statement or comments.
No variation or addition to these Conditions shall be effective
unless agreed in writing by the Seller.
No contract for the sale of Goods shall arise until the Seller despatches
the Goods to the Buyer or the Buyer notifies the Seller in writing
of its acceptance of the Seller's quotation (whichever shall first
occur).
Acceptance of delivery of Goods shall be deemed conclusive evidence
of the Buyer's acceptance of these Conditions.
Nothing in these Conditions shall affect the statutory rights of
any consumer.
Prices
The Price shall be that on the Seller's current price list (or if
applicable the price contained in the Sellers' Quotation).
Every effort is made to ensure that the prices shown on the internet/website
of the Seller are correct and agree to the latest Seller's price
list. Where there is evidence of foul play and prices have been
tampered with, the Seller's price list prices shall apply and the
Seller reserves the right not to enter into a contract with the
Buyer in these circumstances at its own discretion. If the Seller
inadvertently accepts an incorrect payment from the Buyer as above,
the Seller reserves the right to refund the incorrect payment to
the Buyer and not enter into any contract to supply goods.
All Prices are exclusive of VAT where applicable, and charges for
packing, postage and carriage (plus VAT) which shall be paid in
addition as applicable and this will be made clear either in the
shopping cart or on the company's order form literature.
Payment must be received in full before despatch of any Goods.
Warranty and Liability
The Seller warrants that the Goods will at the time of delivery
correspond to the description given by the Seller.
Delivery
It is the policy of the Seller to ship all orders within 48 hours
of receipt of payment. Whilst every reasonable effort shall be made
to keep to any delivery date, time of delivery shall not be of the
essence and the Seller shall not be liable for any losses, costs,
damage or expenses incurred by the Buyer or any other person or
Company arising directly or indirectly out of failure to meet any
estimated delivery date.
The Seller will make every effort to deliver the whole order in
one go and recognises that it is in all parties interests to do
so, however, unless otherwise agreed the Seller may deliver by instalments
and in such case each instalment shall be treated as a separate
Contract and any delay, default or non-delivery in respect of any
instalment by the Seller shall not entitle the Buyer to cancel the
remainder of the Contract.
Delivery of the Goods shall be made to the Buyer's address and the
Buyer shall make arrangements necessary to take delivery of the
goods whenever they are tendered for delivery.
Ownership and Risk
The Seller makes no health or medicinal or any other claim relating
to the beneficial effects or otherwise of using, taking or applying
any of the Sellers products.
The risk in Goods shall pass to the Buyer upon delivery of the Goods.
The Seller remains the owner of the Goods affected by the Contract
until the Seller has been paid in full for such Goods.
The Buyer shall inspect the Goods immediately upon delivery and
shall notify the Seller within five days of delivery if the Goods
are damaged or do not comply with the Contract, if the Buyer fails
to do this, he is deemed to have accepted the Goods.
Any Goods in respect of which any claim of defect or damage is made
shall be preserved by the Buyer intact together with the original
packing at the Buyer's risk and either (a) retained by the Buyer
for a reasonable period to enable the Seller or its agent to inspect
or collect the Goods or (b) at the Seller's option returned by the
Buyer to the Seller who will refund the cost of postage and packaging
to the Buyer if the Goods are in fact defective.
Cancellation Returns
No Contract shall be cancelled nor shall any Goods which are in
accordance with the Contract be returned without the prior written
approval of the Seller and on terms to be determined at the absolute
discretion of the Seller.
The Seller wants to build a long term relationship with the Buyer
and offer the best quality products and service that it can.
Accordingly, subject to all of the above, the seller offers a 30
day "no quibble" money back guarantee on all goods, but does not
include the refund of delivery charges.
The Seller reserves the right to make a handling and restocking
charge of 15% on Goods which are returned if they were ordered
in
error or are no longer required, which applies only if Goods are
returned outside the Seller's thirty day guarantee period
mentioned
above.
Force Majeure
The Seller will not be under any liability whatsoever in the event
that the Seller is prevented or delayed from supplying or making
delivery of any Goods by any reason or cause beyond the Seller's
control.
No Waiver
The Seller's failure to insist upon strict performance of any provision
of these Conditions shall not be deemed to be a waiver of its rights
or remedies in respect of any present or future default of the Buyer
in performance or compliance with any of these conditions.
Liability
Except as may be implied by law where the Buyer is dealing as a
consumer, in the event of any breach of these Conditions by the
Seller the remedies of the Buyer shall be limited to damages which
shall in no circumstances exceed the price of the Goods and the
Seller shall under no circumstances be liable for any indirect,
incidental or consequential damages.
Dispute
In the event of dispute between the Buyer and the Seller, should
the Seller in writing require, the Buyer agrees to submit the dispute
to arbitration in accordance with the Arbitration Act for the time
being in force as a legally binding alternative to Court action.
These Conditions shall be construed in accordance with English Law.
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