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How long will it take to deliver
the products?
What if the goods are damaged?
Do you deliver overseas?
What are the shipping and postage
costs?
Do you do special delivery and/or
insurance?
How long will it take to deliver the products?
We aim to process all orders within 24 hours. Delivery of your
products can occur as quickly as 48 hours from placing the order.
We always carry a full range of products in stock but if for
any reason there will be a delay due to excess demand we will
let you know immediately. Because of the natural ingredients
used and because we do not compromise on quality, we will not
rush the manufacturing process. In the rare occurrence of a
short-term stock shortage we will inform you.
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What if the goods are damaged?
This comes under our terms
and conditions policy. Simply return the goods within 30
days and we will replace it at no extra charge. If the goods
have been damaged in transit we will also reimburse the costs
of sending the goods back to us at the standard rates.
We are proud of our internet and mail order reputation and we
strive to give the best customer service that we can.
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Do you deliver overseas?
We supply our products to all parts of the world. The internet
greatly facilitates international business and we are only an
e-mail away! We have a distribution centre in America and one
in England.
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What are the shipping and postage costs?
We have tried to keep the shipping charges to a minimum and
hope you find that they are very reasonable.
To check the postage cost of your order, simply add items to
your cart that you are interested in.
Then you will be taken to a page where you need to enter your
address details. Once you have done this the shopping cart will
work out the postage cost for you. It will do this for you before
checkout. So you will see exactly what the total charge will
be.
You will see that our postage costs are very reasonable and
we do not overcharge for this.
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Do you do special delivery and/or insurance?
Yes. Please contact us by e-mail, fax or phone and we will
carry out your special shipping requirements if required.
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