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How long will it take to deliver
the products?
What if the goods are damaged?
Do you deliver overseas?
What are the shipping and postage
costs?
Do you do special delivery and/or
insurance?
How long will it take to deliver the products?
We aim to process all orders within 24 hours. Delivery of
your products can occur as quickly as 48 hours from placing
the order. We always carry a full range of products in stock
but if for any reason there will be a delay due to excess
demand we will let you know immediately. Because of the natural
ingredients used and because we do not compromise on quality,
we will not rush the manufacturing process. In the rare occurrence
of a short-term stock shortage we will inform you.
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What if the goods are damaged?
This comes under our terms
and conditions policy. Simply return the goods within
14 days and we will resupply at no extra charge. If the goods
have been damaged in transit we will also reimburse the costs
of sending the goods back to us at the standard rates.
We are proud of our internet and mail order reputation and
we strive to give the best customer service that we can.
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Do you deliver overseas?
We supply our products to all parts of the world. The internet
greatly facilitates international business and we are only
an e-mail away! We have a distribution centre in America and
one in England.
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What are the shipping and postage costs?
We have tried to keep the shipping charges to a minimum and
hope you find that they are very reasonable.
For UK and USA:
£0-60 for the first £8-00 spent and then an
additional
£0-60 for each further £8-00 spent, with a minimum
charge of £0-55.
Rest of the
World:
£0-75
for the first £8-00 spent and then an additional £0-75
for each further £8-00 spent, with a minimum charge
of £1-50.
To check the postage cost of your order, simply add items
to your cart and before checkout you
will see what the costs are.
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Do you do special delivery and/or insurance?
Yes. Please contact us by e-mail, fax or phone and we will
carry out your special shipping requirements if required.
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