What if I have any questions about your
products?
How can I contact you?
How long will it take for you
to reply?
Can I contact you by phone?
Will you give advice whilst I
am on one of your programs?
Do you have a regular newsletter?
What if I have any questions about your products?
We welcome contact with our customers. If you have any questions
about our products or health matters we will gladly try to
answer them. You can be assured of our best attention at all
times.
We suggest you also do your own research and become as educated
as you want to be in the field of natural health improvement.
There are many good books available and many articles on the
internet.
Many
companies try to set up their operations to minimise the amount
of contact with customers for "efficiency" reasons.
We actively encourage customer contact and feedback.
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How can I contact you?
The fastest way to contact us is by e-mail. But please write,
phone or fax at any time and we will assist you. We have tried
to keep the design of our website as simple as possible and
our contact details can easily be found by clicking on our
"contact us"
page.
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How long will it take for you to reply?
We aim to reply to all e-mails within a few hours so that
you are not waiting too long for an answer. We believe it
is important to give you the information you need as fast
as possible. We do not hide the fact that we want you as a
long-term customer. We are very confident in the quality of
our products and hopefully you will give us a try.
If you need an urgent answer to something, we suggest that
you phone.
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Can I contact you by phone?
By all means. We only suggest e-mail where possible because
it allows us to operate more efficiently and so keep our costs
as low as possible. But, if you need to speak to someone about
something then please give us a call.
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Will you give advice whilst I am on one of your programs?
Sometimes you may have a number of questions over a period
of time whilst doing one of our programs. Please don't hesitate
in contacting us whenever necessary. We want you to do well
and to achieve optimum health. We have designed our programs
to be as simple as possible but sometimes questions do arise.
Just give us a call.
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Do you have a regular newsletter?
We do produce a newsletter which is sent out several times
each month. We have a wealth of information to share with
our customers but at the same time we do not wish to bombard
them with too much. It is easy to get fed up receiving e-mails
on a daily basis and these often get discarded and remain
unread.
Our research suggests that a brief but interesting and hopefully
useful newsletter sent out a couple of times each month is
what most people prefer. Let us know if you think otherwise.
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